Privacy Policy

Effective Date: October 2, 2025

At The Haven, we are committed to protecting your privacy and handling your personal information with the utmost care. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (the "Site") or interact with our services, such as submitting inquiries through our contact or booking forms. We do not operate user accounts on the Site, so our data practices are limited to information you voluntarily provide via forms.

By using the Site, you consent to the practices described in this policy. If you do not agree, please do not submit any information through our forms.

Information We Collect

We collect only the information necessary to respond to your inquiries and facilitate potential venue bookings. This includes:

• Contact Information: Name, email address, phone number, and any other details you provide in the form (e.g., preferred date, number of guests, or specific questions about our venue).

• Automatically Collected Information: When you visit the Site, we may collect non-personal data such as your IP address, browser type, device information, and pages viewed. This helps us improve site functionality and user experience.

• No Sensitive Data: We do not collect sensitive personal information (e.g., health data, financial details, or racial/ethnic background) through our forms.

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We do not use cookies or tracking technologies that collect personal data without your consent. If we introduce such tools in the future, we will update this policy and provide notice.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and provide details about our venue services.

• Process and follow up on booking requests, including sending confirmations or additional questions.

• Communicate with you about your interest in The Haven, such as availability updates.

• Improve our services based on aggregated, anonymized feedback from form submissions.

 

We will not use your information for marketing purposes without your explicit consent.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in limited circumstances:

• Service Providers: We may share data with trusted vendors (e.g., email service providers or booking management tools) who assist in processing inquiries. These parties are contractually obligated to protect your data and use it only for the specified purpose.

• Legal Requirements: If required by law, such as in response to a subpoena or to protect our rights, we may disclose information.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We ensure all sharing complies with applicable privacy laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure form submissions via HTTPS encryption and access controls for our internal systems. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above—typically for the duration of your inquiry (up to 12 months) or until a booking is completed and followed up. After that, we securely delete or anonymize the data. If you request deletion sooner, we will comply where possible.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Update inaccurate information.

• Deletion: Ask us to erase your data (subject to legal obligations).

• Opt-Out: Unsubscribe from any communications at any time.

To exercise these rights, contact us using the details below. We will respond within 30 days. Depending on your location, you may also have rights under laws like GDPR (EU) or CCPA (California), such as the right to non-discrimination for exercising these rights.

Children's Privacy

The Site is not intended for children under 18. We do not knowingly collect data from minors. If we learn we have done so, we will delete it promptly.

International Data Transfers

If you are outside the United States, note that our operations are based in the U.S. By submitting information, you consent to the transfer and processing of your data in the U.S., where privacy protections may differ from your country.

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised version on the Site with an updated effective date. Continued use of the Site after changes constitutes acceptance.

 

Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out:

Email: contact@havenatbrokenbar.com
Phone: 208-421-4101
Address: 17005 S Meadowbrook Ranch Rd, Arimo ID, 83214

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Thank you for trusting The Haven with your information. We value your privacy as much as we value creating unforgettable moments at our venue.